In today’s fast-evolving workplace, conflicts are unavoidable. However, they don’t have to disrupt workplace harmony. The Certificate in Self-Awareness and Conflict Resolution: Enhancing Workplace Harmony training course focuses on the vital role of self-awareness in resolving conflicts. It equips participants with the skills to identify, understand, and manage their emotions and actions. By boosting emotional intelligence and enhancing interpersonal skills, participants will learn to navigate conflicts in a constructive way, turning challenges into opportunities for growth and collaboration. With a strong foundation in self-awareness, individuals can create a culture of respect, understanding, and teamwork, paving the way for a more harmonious and productive work environment.
By the end of this training course, participants will be able to:
This training course is suitable to a wide range of professionals but will greatly benefit:
This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes an interactive mixture of lecture-led learning & group discussions.
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