This engaging and interactive course delves into established management processes, procedures, and methodologies that many companies use to foster productive and unified teams while cultivating strong relationships across all levels. Participants will explore behavior, communication strategies, and various leadership styles.
Effective communication lies at the heart of creating highly efficient and productive organizations. Despite sophisticated communication tools, effective one-on-one communication among staff members remains rare. Building rapport is crucial for establishing trust, openness, and meaningful relationships.
Key highlights of this course include:
By the end of this course, participants will be able to:
Ideally suited for executives of all levels, human resource personnel, and professionals who need to communicate effectively with staff, colleagues and customers, but will greatly benefit:
This training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. The course is carefully designed to address all styles of learning and to engage participants fully. Lectures and discussions are either preceded or followed by powerful individual or group exercises. These exercises provide opportunities for personal participation in real situations. This process makes training exciting, fun filled, fast-paced, challenging and empowering. This course uses the cutting edge skills of NLP and Emotional Intelligence to open your mind to how people think.
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