A Highly Interactive Training Course On

Operational Management for Supervisors and Team Leaders

Navigating Operational Leadership in the New Age of Technology and Change

Operational Management for Supervisors and Team Leaders
Course Schedule

CLASSROOM

16-20 Jun 2025
Paris
$5,950
15-19 Sep 2025
Dubai
$5,950
01-05 Dec 2025
Paris
$5,950
23-27 Mar 2026
London
$5,950
Certificate
  • Coventry Academy Certificate of Completion for delegates who attend and complete the training course

Training Overview

Training Overview

The role of supervisors and team leaders has transformed significantly in the 21st century, driven by technological advancements, the rise of artificial intelligence (AI), demographic shifts, and global economic changes. These factors have made operational management more complex. This Operational Management for Supervisors and Team Leaders training course is designed to equip supervisors and team leaders with the essential knowledge, skills, and tools to manage operations effectively and lead high-performing teams in today’s fast-paced business environment.

The Operational Management for Supervisors and Team Leaders training course combines foundational management principles with the latest trends in AI, psychology, and change management. By participating, attendees will gain valuable insights into managing modern challenges, enhance their decision-making abilities, and develop a strategic approach to inspire and motivate teams toward operational excellence in a constantly evolving business landscape.

What are the goals?

By the end of this training course, participants will be able to:

  • Understand the importance of operational management in achieving organizational goals and objectives
  • Gain a comprehensive understanding of key operational management concepts, including AI integration and change management strategies
  • Develop leadership skills to motivate and guide teams through complex operational challenges
  • Enhance emotional intelligence (EQ) to improve teamwork, and performance
  • Learn effective strategies for resource allocation and workforce planning in the context of modern technology
  • Develop techniques to foster innovation and creativity within operational frameworks
  • Master the application of psychological principles to improve decision-making and team dynamics
  • Understand the science of change management and apply it to drive organizational transformation

Who is this Training Course for?

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Supervisors and team leaders responsible for managing operational processes and teams
  • Aspiring supervisors and team leaders seeking to enhance their operational management skills
  • Managers transitioning into supervisory roles with operational responsibilities
  • Professionals involved in process improvement and operational efficiency initiatives
  • Individuals are interested in advancing their knowledge and skills in operational management

How will this Training Course be Presented?

This Operational Management for Supervisors and Team Leaders training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes experiential exercises, targeted self-assessments, video examples, skill practices, case studies, team activities and group discussions.

The Course Content

Day One: Introduction to Operational Management
  • Evolving Role of Operational Supervisors and Team Leaders
  • Key Principles in Modern Operational Management
  • Aligning Operational Strategies with Organizational Goals
  • Operations Psychology and Emotional Intelligence 
  • Building Resilience, Adaptability in Operational Teams
Day Two: Leveraging Technology for Operational Efficiency
  • Integrating AI: Automation in Operations
  • Using Data for Operational Decision Making
  • Digital Tools for Tracking Key Metrics
  • Lean Management for Process Optimization
  • Creating Culture of Continuous Innovation
Day Three: Leadership and Change Management
  • Understanding the New Science of Change Management
  • Kubler-Ross Change Curve, Resistance Management
  • Kotter’s 8-Step Model for Transformation
  • SCAMPER for Innovation, Operational Success
  • Psychological Insights in Leading Through Change
Day Four: Resource Management and Workforce Development
  • Strategic Resource Allocation for Efficiency
  • Workforce Planning: Skillset Alignment
  • Performance Management for Team Success
  • AI, Machine Learning for Resource Optimization
  • Building Agile and Growth-Oriented Teams
Day Five: Performance Measurement and Continuous Improvement
  • Implementing Effective Performance Measurement Systems
  • Using Predictive Analytics for Tracking Progress
  • Measuring Impact of Operational Changes
  • Continuous Improvement Using Kaizen Philosophy
  • Developing Action Plan for Ongoing Success