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- About Us
A highly interactive training course on
The Emerging Manager
Training course overview
The transition from an individual contributor to a managerial role is both exciting and demanding. New managers often find themselves juggling their personal responsibilities while leading a team toward common goals. The Emerging Manager training course offers a thorough framework to help new managers and supervisors excel in their new positions.
The Emerging Manager training course is specifically designed to address the distinct challenges of leadership and management. Participants will gain valuable tools to strengthen their leadership skills, build effective teams, and cultivate a culture of trust and accountability. They will learn strategies for effective communication, team motivation, conflict resolution, and master essential management skills like delegation, time management, and decision-making.
Focusing on practical, hands-on learning, the training course features interactive exercises, real-world case studies, and actionable insights that participants can apply immediately. By the end of the program, participants will have the confidence and expertise needed to succeed as leaders, becoming key drivers of team and organizational success.
What are the goals?
By the end of this training course, participants will be able to:
- Understand the roles and responsibilities of a manager
- Develop effective communication and interpersonal skills
- Learn techniques for motivating and managing diverse teams
- Apply strategies for conflict resolution and problem-solving
- Master time management and delegation to improve team productivity
- Build leadership capabilities for decision-making and strategic thinking
- Foster a culture of accountability and continuous improvement
Who is this training course for?
This training course is suitable to a wide range of professionals but will greatly benefit:
- Newly promoted managers and supervisors
- Team leaders aspiring to take on managerial roles
- Professionals seeking to enhance their leadership and supervisory skills
How will this training course be presented?
This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes an interactive mixture of lecture-led learning & group discussions.
Course Outline
Day One: Understanding the Role of a Manager
- Introduction to management and leadership
- Differences between managing and leading
- Key responsibilities of a supervisor and manager
- Building trust and credibility in a new role
Day Two: Communication and Interpersonal Skills
- The art of effective communication
- Active listening and providing constructive feedback
- Building rapport and managing relationships
- Handling difficult conversations with confidence
Day Three: Team Management and Motivation
- Understanding team dynamics and individual differences
- Techniques for motivating and engaging team members
- Delegation: Assigning tasks and empowering team members
- Managing performance and setting clear expectations
Day Four: Conflict Resolution and Problem-Solving
- Identifying and addressing workplace conflicts
- Tools and techniques for conflict resolution
- Creative problem-solving strategies for managers
- Managing stress and maintaining resilience under pressure
Day Five: Leadership and Strategic Thinking
- Decision-making and prioritization skills
- Developing a leadership mindset
- Strategies for driving team accountability
- Creating a personal development plan for ongoing growth
The certificate
- Coventry Academy Certificate of Completion for delegates who attend and complete the training course
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