A highly interactive training course on

Essential Skills for the New Manager & Supervisor

Effectively Communicate, Delegate & Manage Priorities
to Achieve Management Success

Course Schedules

Dubai

10-14 Mar 2025

$5,950

London

14-18 Apr 2025

$5,950

Dubai

02-06 Jun 2025

$5,950

London

15-19 Sep 2025

$5,950

Dubai

08-12 Dec 2025

$5,950

Training course overview

Stepping into a management role can be daunting, presenting a myriad of challenges—from navigating difficult employees to managing the expectations of demanding bosses. Each day brings new tests and the need for quick, effective problem-solving. This Coventry Academy training course equips you with invaluable tools and techniques to simplify the management process, while also highlighting common pitfalls to avoid.

Empower yourself to succeed and earn the respect of your team and superiors. This interactive training course provides a safe space to practice proven techniques and learn the essential skills necessary for management success.

What are the goals?

By the end of this Coventry Academy training course, participants will be able to:

Review Personal Competence and Identify Areas for Development
Comprehend the Value of the Performance Management Process to Raise Performance and Build Relationships
Build Your Personal Credibility Through Communicating with Power, Influence and Impact
Manage Situations of Potential Conflict with Tact and Diplomacy
Delegate, Prioritise and Allocate Resources Appropriately to Meet Team and Organisational Need

Who is this training course for?

This training course is suitable to a wide range of professionals, but will greatly benefit:

Employees About to Undertake Supervisory or Management Positions
Supervisors Who are Interested in Building Their Management Skills
Team Leaders, Site, Operations and Production Supervisors
First Time Managers with No Formal Management Training
Employees Identified as ‘High Potential’ Future Managers

Course Outline

Amongst a wide range of valuable topics, the following will be prioritised:

How to Make the Transition Into Management: Expectation, Fears, Aspirations and Needs
Your Personality Type and its Impact on Management Style
Avoiding the Common Mistakes Made by Newly Appointed Managers
Performance Management as a Tool for Directing, Monitoring and Developing
How to Communicate with Power, Impact and Influence
Conducting Successful Performance Reviews
How to Create the High Performing Team
How to Handle Difficult Conversations and Manage the Conflict Zone
Techniques for Coaching Employees to Raise Performance
Managing Your Time Effectively and Delegating to Motivate