A Highly Interactive Training Course On

Achieving Administrative Excellence

Managing the Office of the Future

Achieving Administrative Excellence
Course Schedule

CLASSROOM

13-17 Jul 2026
Dubai
$5,950
10-14 Aug 2026
Casablanca
$5,950
14-18 Sep 2026
Dubai
$5,950
02-06 Nov 2026
Dar es Salaam
$5,950
26-30 Apr 2027
Dubai
$5,950
12-16 Jul 2027
Dubai
$5,950
13-17 Sep 2027
Dubai
$5,950

ONLINE

17-21 Aug 2026
Online
$4,950
12-16 Oct 2026
Online
$4,950
01-05 Feb 2027
Online
$4,950
16-20 Aug 2027
Online
$4,950
11-15 Oct 2027
Online
$4,950
Certificate
  • Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course

Training Overview

Training Overview

The Achieving Administrative Excellence Training Course is designed to support professionals who manage multiple responsibilities while maintaining speed, accuracy, and professionalism. Administrative excellence depends on strong organisational skills, attention to detail, and the ability to stay calm and effective in a fast-moving work environment. This training course focuses on enhancing key administrative capabilities across workspace management, meeting coordination, travel arrangements, and executive support.

This Administrative Excellence Course blends practical techniques with essential workplace skills to help participants work more efficiently and confidently. Delegates will explore how to organise tasks, manage priorities, and build productive working relationships. The training course encourages a proactive and structured approach to administrative responsibilities, helping participants remain focused and adaptable in demanding roles.

The training course also develops confidence and composure, enabling participants to manage pressure while maintaining high standards. By strengthening both technical and interpersonal skills, this Office Management Training Course equips delegates with practical tools to elevate their administrative performance and contribute positively to organisational success.

Key focus areas of this course include:

  • Organising administrative tasks with speed and accuracy
  • Managing workspaces, schedules, and executive support responsibilities
  • Improving meeting coordination and travel planning skills
  • Strengthening communication and professional presence
  • Building confidence and calmness in busy work environments
  • Enhancing overall administrative effectiveness and productivity

What are the goals?

This training course aims to help participants improve efficiency, organisation, and professional confidence in administrative roles. The focus is on developing practical skills that support effective time management, communication, and executive support.

By attending this training course, participants will be able to:

  • Work smarter and use time more effectively to complete tasks efficiently
  • Set and achieve short- and long-term goals while managing meetings and projects
  • Communicate clearly and confidently with professionals at all levels
  • Present themselves professionally in meetings and presentations
  • Organise their workload, office environment, and executive support duties
  • Apply structured approaches to improve administrative performance

Who is this Training Course for?

The Achieving Administrative Excellence Training Course is designed for professionals responsible for administrative coordination, office management, and executive support. It supports individuals seeking to enhance their organisational skills, confidence, and effectiveness.

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Office managers or coordinators
  • Executive secretaries supporting senior leaders
  • Administrative assistants seeking professional growth
  • Administrative managers overseeing office operations
  • Executive assistants managing complex responsibilities

How will this Training Course be Presented?

This Achieving Administrative Excellence Training Course is delivered using proven adult learning techniques that encourage engagement, understanding, and practical application. Participants will explore key concepts through structured discussions, guided exercises, and real-world examples that reflect modern administrative challenges.

The training course combines individual reflection with group interaction, allowing participants to share experiences and practise new skills in a supportive environment. Practical activities reinforce learning and help delegates apply techniques immediately in their roles. This focused and participative approach ensures participants leave with actionable strategies to manage the office of the future with confidence and professionalism.

The Course Content

Day One: Mastering your Workload
  • What is your personal and work vision?
  • The secrets to working smarter rather than harder
  • Achieving long and short term goals through proper scheduling and prioritizing
  • Setting up administrative systems and procedures that work
  • Time Management secrets to adopt and time wasters to avoid
  • The latest technology to help you achieve administrative excellence
Day Two: Essential Communication Skills
  • Common communication styles
  • How to be an assertive communicator
  • How to set boundaries without saying "no"
  • Understanding different personality types
  • Dealing with difficult personalities and situations
  • Emotional intelligence at work
  • Avoiding ego games and unnecessary conflicts
Day Three: Working with your Boss and your Team
  • Managing administrative responsibilities in the virtual work place
  • Developing a strategic partnership with your boss
  • Keeping on top of calendars, appointments and schedules
  • Making travel and accommodation arrangements
  • Preparing the office and tasks for your absence – holiday or lockdown
  • Organising, attending and minuting meetings – online and in person
Day Four: Professionalism in the Workplace
  • Handling the Phone Professionally –  avoiding common mistakes we all make
  • Writing friendly and professional emails
  • Social media and technology savviness
  • Mind Mapping for organising and planning
  • Event planning – Small and medium sized project planning basics
  • Making confident, clear presentations – on line or in person
  • Maintaining your professional image – even whilst working at home
Day Five: Self and Stress Management
  • Managing your responsibilities, roles, resources and relationships from the inside-out
  • The power of the sub-consciousness
  • How to remain motivated and passionate about work in times of uncertainty
  • Handling stress and pressure and anger at work
  • Work life balance – how to achieve it
  • Taking care of yourself and others without burn out
  • Where to go from here – continuing professional development

Providers and Associations

Anderson
Anderson
Aztech Training
Aztech Training
COPEX
COPEX