A Highly Interactive Training Course On

Leadership for Administrative Professionals

Manage your Time, Tasks, Team and Yourself
with Clarity, Calmness and Confidence

Leadership for Administrative Professionals
Course Schedule

CLASSROOM

02-06 Jun 2025
London
$5,950
06-10 Oct 2025
Dubai
$5,950
29 Dec 2025-02 Jan 2026
Dubai
$5,950
26-30 Jan 2026
Dubai
$5,950
01-05 Jun 2026
London
$5,950
05-09 Oct 2026
Dubai
$5,950
28 Dec 2026-01 Jan 2027
Dubai
$5,950
Certificate
  • Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course.

Training Overview

Training Overview

Administrative professionals play a vital role in the daily functioning of a company. As an administrator, colleagues will often turn to you for support. To excel in this role, it's not only important to have strong organizational skills to manage tasks and meet deadlines, but also to develop the more nuanced aspects of leadership.

The Leadership for Administrative Professionals training course will help strengthen your leadership abilities, allowing you to inspire and positively impact those around you through your enthusiasm, vision, and clear, confident communication. Regardless of your job title, with refined leadership skills, you'll be able to “do more, be more, and achieve more” for both yourself and your organization.

This training course will feature:

  • The inner and outer dimensions of effective leadership
  • Building a positive, motivated and focused team
  • Communication techniques and strategies for every person and every situation
  • Getting results through effective time management and team work
  • Creativity, problem solving and decision making tools

What are the goals?

 By the end of this training course participants will be able to:

  • Bring about change and influence decisions even when faced with resistance 
  • Manage changing roles, responsibilities, resources and relationships effectively
  • Apply a spectrum of priority setting and time management strategies to proactively accomplish goals
  • Analyze conflict, office politics and interactions with difficult people 
  • Incorporate emotional intelligence and effective listening to be a more effective colleague, work partner and leader

Who is this Training Course for?

 This training course is suitable for a wide range of professionals but will greatly benefit:

  • Office Managers
  • Coordinators
  • Supervisors
  • Team Leaders
  • Senior Secretaries
  • Project Managers
  • New leaders

How will this Training Course be Presented?

This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes group and individual exercises, case studies, role-plays, videos and discussions - along with formal inputs.

The Course Content

Day One: The Administrator as Leader
  • Setting the direction for your office and team
  • Choosing the right leadership styles for every situation
  • The difference between managers and leaders
  • How to think, feel and act like a leader
  • How to demonstrate authority diplomatically
  • How to create your office culture and overcome resistance to change
Day Two: Confident, Clear and Considerate Communication
  • Common communication styles
  • How to be an assertive communicator
  • Understand personality typesand handling difficult behaviours
  • Confident body language and voice usage
  • Gender and cultural considerations in communication
  • Running meetings that get results
Day Three: Working with Others
  • Coaching Skills and giving feedback
  • Managing conflict and learning to listen
  • Delegating and working with an assistant
  • Building a positive motivated team
  • Mastering office politics
  • Giving dynamic and influential presentations
Day Four: The Leader Tool Box
  • Making better decisions faster
  • Mind Mapping for improved creativity, problem solving, planning and decision making
  • Planning events and projects
  • Creativity and problem solving for you and your team
  • Attending conferences and networking events
  • Creating a green workplace
Day Five: The Self Managing Leader
  • Developing self belief and self confidence
  • The power of sub-conscious mind
  • Using emotional intelligence at work
  • The 8 habits of highly effective leaders
  • Where to go next? Lifelong learning and career development