A Highly Interactive Training Course On

Continuous Innovation & Process Improvement

Innovating Through Radical and Incremental Change

Continuous Innovation & Process Improvement
Course Schedule

CLASSROOM

24-28 Feb 2025
Amsterdam
$5,950
05-09 May 2025
Dubai
$5,950
21-25 Jul 2025
Barcelona
$5,950
15-19 Sep 2025
Dubai
$5,950
03-07 Nov 2025
London
$5,950

ONLINE

02-06 Jun 2025
Online
$3,950
20-24 Oct 2025
Online
$3,950
Certificate
  • Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course

Training Overview

Training Overview

Innovation is essential for businesses to thrive in today’s competitive landscape. While many organizations claim to embrace innovation, the reality often falls short. Executives and business leaders must actively seek new methods for improving processes, products, services, and organizational solutions.This training course aims to equip leaders with the skills to foster deliberate and proactive innovation across all areas of their operations. We focus not only on product and client-service innovation but also on enhancing internal processes and production efficiencies.By the end of the course, participants will be better prepared to lead teams in driving innovation throughout their organization, ensuring sustained growth and competitiveness.

 
 
 
 
 
 

ic innovation.

What are the goals?

By attending this Coventry Academy training course, you should achieve these goals:

  • Appreciation for Continuous Improvement and Innovation
  • Skills, Knowledge and Attitudes to Plan, Organize, Conduct, Control, and Evaluate Planned, Deliberate Change Based on Continuous Process and Product Improvements
  • Skills to Search for Changes in the External and Internal Business Environments with a View to Finding Opportunities for Performance Improvement or Innovation
  • Understanding and Applying the Full Process of Continuous Improvement and Innovation
  • Appreciation for Leadership, Focus, Learning, Trial and Error, and Adjustment

Who is this Training Course for?

This Coventry Academy training course is suitable for:

  • Line and Functional Managers, Professionals Responsible for Strategy, Marketing, Business Development, Operations, HR, Product Development, and Other Functional Departments Within Businesses and Other Organisations
  • Intermediate and Advanced Level Managers, Team Leaders and Supervisors Within All Sectors, Private and Public, Profit and Not-for-Profit

The Course Content

Day One: Continuous Improvement
  • Background to the Quality movement
  • Process Evolution (continuous) or Revolution (step change) Improvement
  • Strategic choices: Meeting the Customers’ Needs
  • Sources of change in the external and internal environments
  • Innovation from Creative Destruction
  • Why organisations fail
 Day Two: Identify and Solve Problems
  • Managing different types of change
  • Problem-solving vs. performance-improvement vs. innovation
  • The problem solving cycle
  • Problem identification techniques: 5 Why’s, Root Cause analysis
  • Questioning techniques: solving the right problem
  • Problem solving techniques: SSM, CATWOE, Mind maps, brainstorming
Day Three: Delivering Change and Improvement
  • Maintaining focus on objectives and outcomes
  • Aligning business processes to deliverables
  • Process mapping and business process management
  • Cost of poor quality: Value chain analysis
  • Roles in change & improvement initiatives
  • Fail fast: conducting test/pilot projects
Day Four: Creating a Culture Supporting Innovation
  • Governance structures to deliver improvement
  • Performance metrics and measurement
  • Evaluating and comparing results
  • Creative methods: lateral thinking, Delphi
  • Coaching techniques: Lean Six Sigma, Kaizen, TQM
  • Juran’s spiral of progress: monitor, review, report, adapt
Day Five: Leadership Attributes for Innovation & Improvement
  • Go/no go and resource decisions
  • Dealing with the unexpected and obstacles
  • Setting the example and leading the charge
  • How change and learning occur
  • Motivation and morale in a world of constant and never-ending change
  • Overcoming resistance to change - why innovating is hard