A Highly Interactive Training Course On

Cross-Functional Management: Principles, Processes and Success

Achieving Results through Better Management

Cross-Functional Management: Principles, Processes and Success
Course Schedule

CLASSROOM

07-11 Jul 2025
London
$5,950
01-05 Dec 2025
Dubai
$5,950
Certificate
  • Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course.

Training Overview

Training Overview

Modern organizations are transforming their business processes to better meet client needs, shifting from traditional vertical structures to integrated service offerings. As inter-organizational, client-centric programs become the norm, organizations must adopt management styles that engage various stakeholders while prioritizing client satisfaction.

Our training course is designed to guide you in effectively managing cross-functional teams, enhancing your effectiveness and efficiency in today’s collaborative environment.

Course Highlights:

  • Gain insights into your strengths and weaknesses in cross-functional team dynamics
  • Develop essential team-building skills for greater collaboration
  • Understand the importance of interpersonal relationships in cross-functional settings
  • Expand your management abilities to drive innovation and entrepreneurship
  • Enhance your personal empowerment and management skills in a cross-functional context

What are the goals?

By the end of this training course, participants will be able to:

  • Understand the principles and factors linked to the success of Cross-Functional Management Principles as approached by top organisations
  • Understand how Cross-functional management manages business processes across the traditional boundaries of the functional areas
  • Build a better system for achieving such cross-functional goals as innovation, quality, cost, and delivery
  • Goals relating to such measurable factors as profits, market share, and products
  • Goals relating to overall improvements in the companies various systems and cross-functional activities

Who is this Training Course for?

This training course is suitable for a wide range of professionals, but will greatly benefit:

  • Managers who are called upon to adopt or deploy a cross-functional management structure (matrix management, process- or project-based management, network-oriented management, etc.)
  • Managers who are involved in inter-organizational partnerships
  • Professionals who wants to learn techniques to work with other colleagues
  • Team leaders, supervisors, section heads and managers
  • Professionals who have an interest in a management position
  • Anyone who wants to become a leader in their work role
  • Technical professionals including those in Maintenance, Engineering & Production

How will this Training Course be Presented?

This training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This will include interactive practical exercises, video analysis and case studies, visual presentation, group and class team work facilitation.

The Course Content

Day One: Cross-Functional Management
  • Why Cross-functional Management?
  • What Is Cross-functional Management?
  • Two Components of a Policy
  • Two Interwoven Goal Categories
  • Cross-functional Superordinate Goals
  • Strategic Cross-Functional Management
Day Two: The Cross-Functional Manager’s Profile
  • Essential people skills for effective Cross-Functional Management Principles
  • Intrapersonal and interpersonal skills for the Cross-Functional Manager
  • Personality profiling
  • Your preferred behavioural style
  • Explore your behavioural tendencies
  • Understanding the model for Cross-Functional Management Success
Day Three: Cross-Functional Management through Developing Relationships with Others
  • Understanding the personality profiles and developing relationship with cross functions
  • The introverted neutral and analytical perfectionist
  • The extraverted relational & decisive exhorter
  • People-oriented helper
  • Task-oriented implementer
  • Optimizing the Cross-Functional Manager’s natural strengths
Day Four: Effective Teamwork
  • Defining Teams
  • Establishing Team Norms
  • Working as a Team
  • Your Team Player Type
  • Building Team Trust
  • The Stages of Team Development
Day Five: Action Plans for Effective Cross-Functional Management
  • Implementing Cross-Functional Team Guidelines
  • Task-Oriented Tools and Group Process Techniques
  • Dynamics of Cross-Functional Teams
  • Individual and Organizational Implications
  • Evaluating Team Performance
  • Why Cross-Functional Teams May Fail
  • Your Personal Action Plan