A Highly Interactive Training Course On

Effective Diversity Management

Plan, Manage, and Foster your Organisation's Diversity

Effective Diversity Management
Course Schedule

CLASSROOM

02-06 Jun 2025
London
$5,950
22-26 Sep 2025
Istanbul
$5,950
02-06 Feb 2026
London
$5,950
Certificate
  • Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course

Training Overview

Training Overview

Embracing diversity and inclusion is crucial for the long-term success and sustainability of any organization. When individuals feel welcomed, valued, respected, and included by their peers and the organization, they contribute to its growth. In short, diversity works.

Decades of research into diversity training have shown that it can have a profound positive impact, particularly when it focuses on raising awareness, developing skills, and spans a longer period of time. Our interactive training program is tailored specifically for clients who require up-to-date and culturally relevant training.

The effectiveness of diversity training depends on the methods used, the characteristics of the participants, and the specific outcomes measured after the training is completed.

This training course will feature:

  • Manage a culturally diverse and inclusive workforce
  • Promote the idea of diversity and inclusion in teams and your organisation
  • Understand and appreciate cultural difference
  • Identify unconscious bias in self and others
  • Improve your Cultural Intelligence (CI)

What are the goals?

By the end of this training course, participants will be able to:

  • Understand the drivers of diversity in the workplace
  • Describe the business case for cultural diversity
  • List the major components of diversity
  • Appreciate the need for Cultural Intelligence (CI)
  • Prevent and manage with workplace discrimination
  • Design a diversity program for their organisation

Who is this Training Course for?

This training course is suitable for a wide range of professionals but will greatly benefit:

  • All Team Leaders, Supervisors, Section Heads, Managers & Leaders
  • Professionals who wants to learn about diversity and inclusion
  • All Human resource (HR) Professionals, Managers and Business Partners
  • Professionals who have an interest in managing diverse groups of people
  • Anyone who needs to understand how to apply best-practice in diversity management

How will this Training Course be Presented?

This training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This will include many interactive practical exercises, video material and case studies, a very impactive visual presentations, group and class team work sessions and interactive activities.

The Course Content

Day One: Understanding Diversity
  • The drivers of diversity in the workplace
  • The major components of diversity
  • Types of diversity
  • Understanding stereotyping
  • Creating a ‘speak-up’ culture
Day Two: Creating an Exclusive Organisation
  • Understanding the drivers of inclusion in the workplace
  • The business case for inclusion
  • The inclusive workplace
  • Inclusion and transformational leadership
  • Going beyond rhetoric: encouraging inclusion in your workplace
Day Three: Mitigating Unconscious Bias
  • Types of Bias 1: affinity, ambiguity, confirmation
  • Types of Bias 2: attribution, comparison
  • Stereotypes and biases
  • Understanding yourself: understanding others
  • Preventing and dealing with workplace discrimination
Day Four: Developing your Cultural Intelligence
  • The need for Cultural Intelligence (CI)
  • Understanding yourself: understanding others
  • The seven levels of culture
  • Cross-cultural negotiation
  • Multi-cultural teams and teamwork
Day Five: Diverse Communication and Presenting the Case
  • Differences in Communication
  • Barriers to cross cultural communication
  • Body language – a cultural perspective
  • Presenting the case for diversity and inclusion in your workplace
  • Personal Action Planning (PAP)