A Highly Interactive Training Course On

Managing Project Stakeholders

Mastering Stakeholder Dynamics in Project Management

Managing Project Stakeholders
Course Schedule

CLASSROOM

07-11 Jul 2025
Barcelona
$5,950
01-05 Sep 2025
Dubai
$5,950
17-21 Nov 2025
Dubai
$5,950
01-05 Dec 2025
London
$5,950
29 Dec 2025-02 Jan 2026
Dubai
$5,950
06-10 Apr 2026
Riyadh
$5,950
11-15 May 2026
Dubai
$5,950
06-10 Jul 2026
Barcelona
$5,950
31 Aug-04 Sep 2026
Dubai
$5,950
26-30 Oct 2026
London
$5,950
23-27 Nov 2026
Dubai
$5,950
28 Dec 2026-01 Jan 2027
Dubai
$5,950
Certificate
  • Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course.

Training Overview

Training Overview

Effective stakeholder management is key to the success of a project. This Managing Project Stakeholders training course provides participants with the necessary tools and techniques to identify, assess, and engage stakeholders, manage conflicts, and encourage teamwork. By engaging in case studies, group activities, and psychometric assessments, participants will build a solid understanding of stakeholder dynamics.

What are the goals?

By the end of this training course, participants will be able to:

  • Identify and prioritize project stakeholders
  • Build and implement stakeholder management and communication plans
  • Resolve conflicts using appropriate techniques and leadership styles
  • Apply win-win negotiation strategies to achieve project objectives
  • Lead stakeholders effectively in diverse and virtual environments

Who is this Training Course for?

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Project managers
  • Project sponsors
  • Functional managers
  • Members of project offices
  • Senior management professionals
  • Individuals aiming to enhance their stakeholder management skills

How will this Training Course be Presented?

This training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes:

  • Interactive presentations
  • Group exercises and case studies
  • Psychometric assessments
  • Role-plays and negotiation simulations
  • Practical applications with real-world scenarios

The Course Content

Day One: Stakeholder Management Fundamentals
  • Introduction to Project Stakeholders
    • Definitions: APM, PMI, and practical perspectives
    • Identifying internal and external stakeholders
    • Skills required for stakeholder management: technical, business, and interpersonal
  • Categorizing and Prioritizing Stakeholders
    • Dimensions of categorization: Power, interest, influence, and knowledge
    • Practical application: Power and Interest Matrix
    • Stakeholder Engagement Assessment Matrix
  • Developing the Stakeholder Register
    • Key elements of stakeholder documentation
    • Techniques for stakeholder data collection
Day Two: Stakeholder Management Planning
  • Building the Stakeholder Management Plan
    • Stakeholder classification by groups
    • Identifying stakeholder expectations and engagement levels
    • Establishing success criteria for stakeholder involvement
  • Communicating with Stakeholders
    • Developing the stakeholder communication plan
    • Selecting appropriate communication channels
    • Case study: Effective communication in stakeholder engagement
  • Managing Virtual Stakeholders
    • Challenges and solutions in virtual environments
    • Tools for virtual stakeholder management
Day Three: Resolving Stakeholder Conflicts
  • Understanding Stakeholder Conflicts
    • Sources of conflicts in stakeholder engagement
    • Factors affecting conflict management modes
  • Conflict Management Strategies
    • Styles of conflict resolution
    • Applying the Thomas-Kilmann Conflict Mode Instrument
  • Practical Exercise
    • Case study and role-play: Resolving stakeholder disputes
Day Four: Leadership in Stakeholder Management
  • Leading Stakeholders
    • Role of project managers as leaders
    • The leadership matrix: Continuum and capabilities
    • Techniques for stakeholder influence and alignment
  • Situational Leadership
    • Understanding the situational leadership model
    • Matching leadership style to stakeholder needs
  • Stakeholder Leadership in Action
    • Group exercise: Adapting leadership approaches
Day Five: Negotiating with Stakeholders
  • Introduction to Negotiation
    • Types and stages of negotiation
    • Core concepts of win-win negotiation
  • Negotiation Techniques
    • Strategies for coalition building
    • Best practices in stakeholder negotiation
  • Simulation and Feedback
    • Hands-on negotiation exercise
    • Analyzing outcomes and refining strategies

Providers and Associations

Anderson
Anderson
Aztech Training
Aztech Training