A Highly Interactive Training Course On

The Balanced Scorecard

Achieving Performance Excellence

The Balanced Scorecard
Course Schedule

CLASSROOM

02-06 Jun 2025
London
$5,950
06-10 Oct 2025
Dubai
$5,950
19-23 Jan 2026
London
$5,950
Certificate
  • Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course

Training Overview

Training Overview

Formulating a strategy is crucial, but the real challenge lies in executing it through measurable actions. In today’s fast-evolving business landscape, organizations must quickly adapt to emerging trends, seize opportunities, and effectively manage risks to stay ahead of the competition. However, many find it difficult to convert strategic objectives into concrete, performance-oriented results. To overcome this, a comprehensive approach is necessary—one that integrates people, efficient processes, stakeholder involvement, and real-time performance tracking. The Balanced Scorecard framework empowers organizations to monitor strategic progress and make rapid adjustments based on valuable insights.

cUltimately, you'll unlock the full potential of your strategy to drive sustainable success and growth within your organization.

What are the goals?

By the end of this training course, participants will be able to:

  • Build a Balanced Scorecard from scratch
  • Translate strategy into tangible results that can be measured and monitored
  • Engage and empower all employees to deliver the strategy
  • Put customer service at the heart of operations
  • Adjust and enhance strategy in line with a changing environment
  • Overcome obstacles to implementing a Balanced Scorecard in practice

Who is this Training Course for?

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Senior Executives and Business Leaders
  • Department Heads and Managers
  • Professionals Responsible for Designing or Implementing a Balanced Scorecard
  • Specialists Involved in KPI Development and Monitoring
  • Finance Professionals and Business Analysts
  • Strategic Planning and Performance Management Teams

How will this Training Course be Presented?

This The Balanced Scorecard training course uses adult learning techniques to provide maximum understanding, comprehension and retention of information. This includes role play, group discussion, video material and case studies, along with visual presentation.

The Course Content

Day One: Balanced Scorecard Essentials
  • Balanced Scorecard (BSC) Fundamentals
  • Aligning Strategy with BSC
  • Key Financial & Non-Financial Metrics
  • Setting Strategic Goals
  • Modern Trends in Performance Measurement
Day Two: Designing the Balanced Scorecard
  • Identifying Relevant KPIs
  • Vision, Mission & Strategy Integration
  • Stakeholder & Sustainability Perspectives
  • Creating Strategic Initiatives
  • Practical Workshop: Building Your BSC
Day Three: Implementing the Balanced Scorecard
  • Effective Communication of BSC
  • Data Collection and Analysis
  • Integrating BSC with Risk Management
  • Monitoring, Reporting & Feedback
  • Overcoming Implementation Challenges
Day Four: Advanced Analytical Tools for BSC
  • Introduction to Advanced BSC Tools
  • Applying DEMATEL & ANP Techniques
  • Analytical Methods for Strategic Decisions
  • Risk Assessment within BSC Framework
  • Interactive Analytical Tools Workshop
Day Five: Practical Techniques for BSC Success
  • Conducting Effective BSC Review Sessions
  • Implementing Real-Time Performance Dashboards
  • Benchmarking & Gap Analysis Techniques
  • Facilitating Strategy-Focused Workshops
  • Developing a Continuous Improvement Action Plan