This highly interactive training course is designed to provide a thorough understanding of effective management and supervision. It emphasizes the importance of proactive planning, client relations, time management, communication, and human interaction skills. Participants will learn how to apply these principles to demonstrate productive leadership and management techniques, equipping new managers and supervisors with the tools needed for successful leadership.
By the end of this training course, participants will be able to:
This training course is suitable to a wide range of professionals but will greatly benefit:
This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. It utilises a blended learning approach and employs a variety of approaches such as action learning, group discussions, video case studies and self-reflection exercises.