A highly interactive training course on

Performance Measurements, Continuous Improvement & Benchmarking

Achieving Strategic Alignment in Lean and Agile Environments
Coventry Academy -  Performance Measurements, Continuous Improvement & Benchmarking
5
Days

Course Schedules

 Dubai
 13-17 Jan 2025
 $5,950
 London
 21-25 Apr 2025
 $5,950
 London
 01-05 Sep 2025
 $5,950
 Dubai
 10-14 Nov 2025
 $5,950

Training course overview

Exceptional Performance Management is a cornerstone of success for any organization, yet it must adapt to evolving competitive pressures and methodologies. In response to operational challenges, Lean methods have been adopted to streamline processes, while Agile methods have emerged to address project delays and cost overruns. The current imperative is to understand how these methodologies intersect and integrate them effectively to maximize performance and productivity.

The Coventry Academy training course offers an intensive exploration of methods, tools, and techniques essential for enhancing performance and productivity. It focuses on integrating strategy, operations, and projects through a robust performance measurement framework. This framework is designed to be effective in traditional environments and to amplify the benefits of Lean and Agile methodologies when applied. Participants will gain practical insights and skills to navigate these intersections, fostering organizational efficiency and excellence.

What are the goals?

By attending this Coventry Academy training course, delegates will be able to make a substantial, positive impact to the performance and productivity of their organization, by:

  • Identifying and Specifying the ‘Vital Few’ Performance Measures that Drive Success
  • Understanding Current Proven Techniques for Continuous Improvement and Benchmarking
  • Practicing the Application of These Methods, Tools and Techniques, Through Case Studies & Interactive Exercises
  • Knowing When and How Lean and Agile Approaches Should be Used, and How They Relate to Performance Measures
  • Developing an Action Plan to Utilize These Approaches in Their Own Areas of Responsibility

Who is this training course for?

This Coventry Academy training course is suitable for a wide range of professionals who are involved in any aspect of Performance Management and who want to understand, implement and improve the latest proven Performance Measurement methods, tools and techniques to improve productivity, including:

  • General Managers
  • Maintenance Managers
  • Operational Managers
  • Maintenance & Reliability Engineers
  • Technical Managers & Supervisors
  • Quality Managers

Course Outline

Day One: Performance Measurement: The Starting Point for Improvement
  • The Need for Performance Measurement
  • The impact of Lean and Agile methods
  • Data Use and Abuse: How to use Data Constructively
  • Selecting the ‘vital few’ Performance Measures
  • Performance measures in Operations and Projects
  • Current good practice in Performance Measurement 
Day Two: Using Measurements for Continuous Improvement
  • Understanding Variation: The key to understanding performance
  • What histograms, run charts and control charts tell us about performance
  • The Range and Standard Deviation
  • Introduction to Control Charts
  • How to Improve a Process
  • Problem and Mission Statements
Day Three: An Overview of Lean and Agile Tools and Techniques
  • What are Lean and Agile?
  • The key principles of Lean management
  • Project failures and the origins of Agile
  • The fusion of Lean and Agile approaches – the current state of the art
  • Analysing a Lean and Agile process or project
  • Applying the tools and techniques in practice
Day Four: Benchmarking, Measurement and Improvement
  • Benchmarking process and project performance
  • Identifying causes of problems, and potential solutions through benchmarking
  • Demonstrating the link between a cause and its effect
  • Investigating Relationships between Variables
  • The role of Knowledge Management
  • How the tools integrate with Lean and Agile methods
Day Five: Running a Successful Benchmarking Project
  • Scoping and planning benchmarking study
  • Identifying and selecting benchmarking Metrics & Partners
  • Running effective Lean and Agile projects and processes
  • Integrating performance management with Lean and Agile
  • The role of benchmarking in change management

The certificate

  • Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course

Coventry Academy
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