A highly interactive training course on

Certificate in HR Administration

Essential Skills for HR Administrators

Course Schedules

Dubai

14-18 Apr 2025

$5,950

Dubai

11-15 Aug 2025

$5,950

London

18-22 Aug 2025

$5,950

Dubai

06-10 Oct 2025

$5,950

Dubai

01-05 Dec 2025

$5,950

Training course overview

The role of HRM administrators is challenging due to the ever-changing nature of Human Resources (HR) and the diverse needs or employers and employees. The function can be a focal point of contact for employees and is also essential for the smooth operation of the HRM Department. This Certificate in HR Administration training course provides a comprehensive and current overview of the latest tools and techniques for effective HRM.

Participants will develop the skills needed to be successful in their role and add value to their team and organisation. They will leave with insight, knowledge and skills to manage potentially sensitive issues and situations with diplomacy, discretion and confidence. They will explore personnel activities ranging from the recruitment interview to an exit meeting, discovering the skills required and the role of the HR Administrator in any type of organisation.

This training course will feature:

The essential role of HR Administration
Strategic HRM and the new HR Models
Supporting & Empowering Employees
Essential steps in employee record security and confidentiality
Understand how to assess learning and development

What are the goals?

By the end of this training course, participants will be able to:

Describe a ‘best practice’ approach to the key administrative activities (knowledge)
Discuss the limitations and advantages of training assessment (comprehension)
Apply best practices in working with employees and assisting with problems (application)
Demonstrate awareness of employee resourcing, recruitment & reward (analysis)
Design a strategy for maintaining security of employees’ information (synthesis)

Who is this training course for?

This training course is specially designed and developed for individuals who are either new or have a few years’ experience in HR but who need to develop their career in the human resources profession.

This training course is suitable for a wide range of HR professionals but will greatly benefit:

HR Administrators and Assistants
HR Officers who need a thorough understanding of key HR principles
Those who have recently joined an HR Department
Those working in HR without formal HR Qualifications
Newly appointed HR Business Partners
Those who wish to enter the HR field
Any existing HRM personnel who need to stay up-to-date on current HR practices
Technical staff transferring to an HR Department

How will this training course be presented?

This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes individual and group activities will intersperse the sessions. DVD presentations will highlight the major teaching features. A variety of practical sessions, case studies and role plays and group interaction are programmed into this Course.

Course Outline

Day One: Human Resource Management

Introducing Human Resource Management (HRM)
Main activities, responsibilities and tasks of HRM
Strategic HRM and HR Administration
The new models of HRM
Administration and business support

Day Two: HR Administration and Performance Management

Measuring and reducing absenteeism
Introduction to HR databases and computer systems
Security and confidentiality of employee records
Performance management in a multi-cultural setting
Appraisal systems that work

Day Three: Recruitment, Resourcing & Reward

Pay and reward, compensation and benefits
Total reward and retention
The stages of recruitment and selection
The use and limitations of aptitude tests and psychometrics
Assessment and development centres

Day Four: Supporting & Empowering Employees

Orientation for new employees
Employee diversity & inclusion
Employee Assistance Programmes (EAP)
Bullying and harassment
Conducting exit interviews

Day Five: Effective Training Administration

Mastering the training cycle
Critical administrative work in training and development
What is training needs analysis (TNA)?
An overview of training evaluation methods
Personal action planning

Accreditations

The certificate

Coventry Academy Certificate of Completion for delegates who attend and complete the training course
The HRCI Approved Provider Seal along with the corresponding credit hours will be reflected in the Certificate of Completion