A Highly Interactive Training Course On

Mastering Negotiation, Persuasion & Critical Thinking

The Professional Negotiator:
Negotiate, Influence & Deliver Results

Mastering Negotiation, Persuasion & Critical Thinking
Course Schedule

CLASSROOM

16-20 Jun 2025
Barcelona
$5,950
22-26 Sep 2025
London
$5,950
08-12 Dec 2025
Dubai
$5,950
04-08 May 2026
London
$5,950
15-19 Jun 2026
Barcelona
$5,950
21-25 Sep 2026
London
$5,950
07-11 Dec 2026
Dubai
$5,950
Certificate
  • Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course

Training Overview

Training Overview

This widely acclaimed training course emphasizes the strategic importance of thorough planning in negotiations and the role of relationship-building through influence and persuasion. Participants will enhance their critical thinking skills to support more effective planning and decision-making, ultimately leading to successful alliance negotiations.

The Mastering Negotiation, Persuasion & Critical Thinking training course provides participants with a foundational framework for effective negotiation, beginning with the planning phase and highlighting the importance of key relationship-building elements. Attendees will practice and refine their influencing and persuasive abilities while developing advanced communication skills to drive outcomes and sustain mutually beneficial partnerships.

This training course will feature:

  • Applying critical thinking when planning a strategy for negotiation
  • Defining the stages within a negotiation process
  • Understanding the key issues in forming and maintaining alliances
  • Discussing how to defend yourself from aggressive tactics and ploys in negotiation
  • Developing higher level communication skills for influencing others
  • Applying more influence when negotiating through practical exercises

What are the goals?

By the end of this training course, participants will be able to:

  • Describe a framework for the analysis of business alliances
  • Understand how to apply influencing skills during the negotiation phase
  • Recognise and manage difficult negotiators who use aggressive tactics during negotiation
  • Understand the key principles of persuasion and its importance to negotiation

Who is this Training Course for?

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Personnel from a wide range of business disciplines
  • Delegates wishing to develop negotiation skills in alliance building
  • Delegates who regularly work with external suppliers or customers
  • Departmental Heads requiring to form interdepartmental alliances to achieve results

How will this Training Course be Presented?

This Mastering Negotiation, Persuasion & Critical Thinking training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes professional learning techniques combined with presentations, interactive practical exercises, group activities and case studies. This will help delegates to build a formal framework around their current knowledge and skills.  Delegates will be encouraged to develop both their critical thinking and persuasion skills, applying these to the formation and maintenance of negotiated alliances to increase the value for money provided to their employer.

The Course Content

Day One: Situational Negotiating Strategies
  • Negotiation purpose: Common terms and best practice
  • Developing mutually acceptable solutions through value claiming
  • Adapting strategies to situations when building alliances
  • Personality - strengths & weaknesses in negotiations
  • Opening communication channels to maintain relationships
  • Applying Interests and Positions for strategic advantage
Day Two: Applied Negotiation Skills
  • How to reach 'win-win' in negotiation
  • The keys to collaborative bargaining in partnering
  • Leverage: What it is and how to use it?
  • Negotiation tactics and ploys
  • Dealing with difficult negotiators and barriers
  • Ethics in negotiation
Day Three: Persuasion & Influence Skills for Negotiators
  • Challenges of meetings – group and individual strategies
  • Positive persuasion in challenging situations
  • Applying rules of influential presentations to maximize impact
  • Maintaining compatible body language & using logic, credibility and passion
  • Dispute resolution and mediating for better outcomes
  • Mediation techniques - practical exercise
Day Four: Higher Level Negotiation Skills for Challenging Situations
  • Identifying and responding to signals and informal information
  • Recovering from reversals, errors and challenges
  • Developing a climate of trust
  • Higher level conversation techniques
  • Face to face negotiations; appreciating different cultures
  • Practical Negotiation exercise and feedback 
Day Five: Critical Thinking and Decision Making for Negotiators
  • Gaining control and using information – formal and informal
  • Thinking patterns, frameworks and tools for negotiators
  • Identifying sources and testing assumptions
  • Framing the problem
  • Decision making under pressure
  • Reviewing strategic alliances and building personal action

Providers and Associations

Anderson
Anderson
Aztech Training
Aztech Training