Module 1: The Complete Course on Management
Day One: Management in an Age of Uncertainty
- The Challenge of Management in the New Normal
- The management role: from macro to micro
- Adaptive Management for situational change.
- “Managerial Leadership”; embracing wider responsibilities
- Changing paradigms and perceptions of managerial performance
- Achieving results through others: empowering delegation
Day Two: Managing Workplace Conflict for Productive Outcomes
- Relationship Awareness Theory; exploring motivational values
- Organisational disagreement and conflict: positive outcomes
- Analysing my response to conflict: Thomas Kilmann
- Appreciating and managing individual differences
- Creative benefits of productive disagreement
- Reciprocity: managing without confrontation
Day Three: Managing for Continuous Improvement
- The Age of “digital transformation” and Business Model Regeneration
- A focus on Kaizen: philosophy to practice
- Organisational development and diagnostic tools that raise performance
- Organisational culture, dynamic tension and change management issues
- Leading change initiatives” “solution focused change”
- The Paradox of the change process and the managers response
Day Four: Managerial Leadership for High Performing Teams
- Managing virtual and High Performing Teams
- Dysfunctional teams: raising performance through trust
- How well does my team perform? Assessment, reflection and action
- Understanding the team’s contribution to the organisation’s profit
- Creating alignment and functional commitment: empowering the team
- Communication and coaching to motivate and restore focus
Day Five: Decision Making and Problem Solving
- Thinking slow and thinking fast
- Managing creativity and innovation
- Harnessing the collective wisdom of the team
- Breaking self-imposed mental blocks that limit expansive thinking
- Managing crisis: resilience, prioritisation, delegation and empowerment
- Review of key learning: Action planning for sustained improvement
Module 2: The Complete Course on Leadership
Day Six: Understanding Leadership
- Defining leadership in today’s dynamic world
- Leadership vs. management: Key distinctions
- Core leadership styles and their impact
- Emotional intelligence, resilience and self-awareness
- The psychology of influence and persuasion
- Ethical leadership and decision-making
Day Seven: Developing Leadership Skills
- Effective communication for leaders
- Building trust and credibility in teams
- Coaching and mentoring for growth
- Decision-making strategies under uncertainty
- Conflict resolution and negotiation techniques
- Time management and personal effectiveness
Day Eight: Leading High-Performing Teams
- The foundations of team dynamics
- Motivating individuals and teams for success
- Delegation and empowerment strategies
- Managing performance and accountability
- Handling difficult conversations with confidence
- Creating a culture of continuous improvement
Day Nine: Strategic Leadership and Change Management
- The leader’s role in driving change
- Visionary thinking and strategic planning
- Overcoming resistance to change
- Leading in crisis and high-pressure situations
- Innovation and adaptability in leadership
- Impact of AI in leadership
Day Ten: Personal Leadership Development
- Self-reflection and leadership growth
- Identifying strengths and areas for improvement
- Developing a long-term leadership roadmap
- Leveraging feedback for continuous learning
- Maintaining resilience and work-life balance
- Sustaining leadership excellence for the future
